Acceptable Use Guidelines
To be a high performing, customer focused, proactive and innovative department that supports teaching
& learning and the business needs of EPS by providing strategic solutions that promote authentic
engaging learning for every student to be world competitive upon graduation.
Align Technology and Education to the priorities set by the Board of Education and Superintendent.
Partner with Learning Services to integrate technology into instruction.
Align IT projects to the district's key strategic initiatives.
Improve governance and transparency.
Provide EPS staff with the tools and training to enable effective use of technology and to provide the
highest level of support and service delivery.
Support the district’s instructional vision and business operations through deployment of reliable,
robust, sustainable and user-friendly innovative solutions.
Informational Technology Departments
Application Services is responsible for the operations and maintenance of all enterprise applications
(Skyward, HR Fast Track, WebCRD, Service Desk and many more).
Contracts, Finance and IT Purchasing provides support to all areas within IT for purchases and
vendor maintenance/support contracts for computers and related equipment. The finance section
assists in the development and management of the annual budget and tracks expenditures for IT.
Educational Technology supports the integration of tools and resources in the classroom to provide
staff and students with the essential experiences and skills to be successful practitioners and
learners. We collaborate and partner with Curriculum & Instruction to enrich teaching & learning through
the use of technology.
1:1 Student Access
Educational Technology Website
Technology Support Services is responsible for implementation, delivery, maintenance, support and
customer service including but not limited to Service Desk (formerly Help Desk), Desktop/Mobile
device support and AV (audio visual).
Network Services is responsible for all aspects of architecture, design & engineering, implementation
and maintenance of the district's network and security (data communications & connections, web
content filtering, firewall, patch management, server support). This group is not directly visible to schools
or users, but this team’s efforts are apparent by the delivery and functionality of every piece of equipment,
application (software) and business system district wide.
IT Service Desk:
First point of contact to report technical issues or request support. For school district personnel requiring technical assistance from outside the District call 360-604-4096 and ask to be transferred.
Brian Grimstead, Executive Director School Services
Derrick Deziel, Director, Infrastructure & Network Operations , IT Operations
Keeps the digital lights on and responsible for the district's network, security, telecommunications, network architecture/ engineering/design, systems/server administration, and daily operations for support staff (service desk and technicians)
Rob Gardner, Director of Application Services
Responsible for enterprise applications such as Skyward, Wespac, ItsLearning, WebCRD, HR Fast Track and the integration of digital content in support of curriculum and instruction. Leads the student information systems team, print shop and records center.
Elizabeth Schalk, Manager/Technology Support Services
Responsible for the end user's total technology customer quality experience, managing both service desk and all technicians.
Kathy Senft, Manager of Student Information Systems
Leads the team responsible for maintaining all student electronic records in Skyward Student Management System.
Bryce Rea, Manager of Systems and Security
Provides support for enterrpise systems such as email and mobile device management, and works to provide a stable and secure network experience for all users.
Shannon Morris, Department Secretary